Charme Princesse offers One Year Warranty for all tattoo machines.
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free one-year guarantee.
At Charme Princesse, we are committed to your complete satisfaction. We aim to provide the highest quality and service that can be reasonably be expected.

1. Warranty Information
Our service team will verify the condition of the information you have provided by email. When you submit your warranty verification email, please include your order number, product picture and video. These information will speed up the verification process and get the results. The final results will be email to you promptly by our service team.

2. Warranty Requirements
Charme Princesse will provide a valid warranty for products that are on-artificial damaged. We do not provide warranty service in the following cases.
1. The product is seriously damaged by dropping.
2. The product is immersed in liquid, which makes it impossible to use normally.
3. The product has been disassembled or modified privately.

3. Exceeding the Service Time
Please don't worried, if your Charme Princesse product is damaged after one year,the Charme Princesse service team will provide paid
maintenance product services.You can contact the service team by email support@charmeprincesse.com. Please also provide us with your order number and a picture of your product. The service team will notify you by email of the maintenance and logistics costs.

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